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Anthea Mumby and Douglas Pinnell

As CEO of Mumby Insurance Brokers, Anthea’s focus is to promote and reinforce the Mumby brand of “Building Relationships, Inspiring Confidence”. Having grown up in a male dominated industry, Anthea also enjoys collaborating with and helping other female entrepreneurs succeed in business, whether they are running start-ups or more established companies. Anthea can be reached @ www.mumby.com

Mumby Insurance Brokers Entrepreneurs and Authors Anthea Mumby and Douglas Pinnell

Tell us a little something about your business...

My partner Douglas and I wrote our book, Insurance Exposed, as part of our 40th Anniversary for our family owned business. We wanted to help consumers gain insights into insurance with an easy to read book that uses plain language to help people hire the right insurance expert, understand different types of insurance available, and ensure they are getting the very best rate. We find that many people are confused about the differences between insurance brokers, agents, and direct writers of insurance. And, insurance keeps evolving, so it’s important that people are aware of what risks they can transfer to an insurance company.

When was your lightbulb moment?

When we speak to new clients, we always ask them what they are looking for in their relationship with their insurance provider. 9 times of out 10, the answer is “a lower price”. This is a result of the many insurance companies that advertise cheap rates and online purchase of insurance, without any conversation about the risks that people have in their personal lives and their businesses. This is very dangerous for the consumer, who may very well input the wrong information into an online form, purchase a policy, and then find out they are not insured. There is also the problem with life insurance sold by Canadas banks. People sign up for this “quick and easy” coverage, and then cannot claim when their loved one dies, because the policies are underwritten when the person passes away. CBC marketplace actually did a show on this topic –https://www.cbc.ca/marketplace/episodes/2008-episodes/in-denial

What are your three words of advice?

1)  Create a Vision for your company; write it 3 years into the future, as if it has already happened. Include  all aspects of your business – customer service, team, marketing, financial, and anything else that is important to you. On the days when it feels like nothing is going right, it will keep you and your team moving forward.   Since many entrepreneurs struggle with finding time to do this, I opened a consulting company a few months ago to help them create their Vision.   It is put together as a graphic that can be used in many ways – computers, mousepads, office signs, part of the hiring process, and much more.  It really does help entrepreneur and mid sized business make significant progress.  2) Your biggest critics are usually jealous about what you have achieved – don’t listen to them.   3) Think of yourself as a “value creator”. What can you do to bring value to others?

Three words of advice...

Create a Vision

As CEO of Mumby Insurance Brokers, Anthea’s focus is to promote and reinforce the Mumby brand of “Building Relationships, Inspiring Confidence”. Having grown up in a male dominated industry, Anthea also enjoys collaborating with and helping other female entrepreneurs succeed in business, whether they are running start-ups or more established companies. Anthea can be reached @ www.mumby.com

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